Signing up is easy! just Click here and you will be redirected to our application form. Once the application is submitted, an ECO Marketplace team member will review your application within 24 hours. Once your application is approved, you will be able to access your vendor portal and start creating your shop!

Through your vendor portal. Once you log into your vendor portal, you can access your account information, add shop information, add products, see inventory, manage orders, manage payments and lots more!

Once the customer places an order, you will automatically receive an email with the order details. You then need to log into your vendor portal, where you will be able to approve the sale and start preparing your order (from the orders menu).

Once the order has been shipped you can then mark the order as fulfilled (in the orders menu) please remember to add the shipping tracking number on the right hand side of the order information page (if any). We will then process the order payment into your chosen payment method (profile > payment details) and you should receive payments in your nominated account within 3-14 days.

If a customer has a problem with their order, or if they change their mind about a purchase, they may ask for a refund. You will then have 3 business days to reply before World Live Solutions must step in to find a solution.